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Blog Posts from The Workplace Blog While interning at Avenue A-Razorfish, I contributed to their blog. My entries are listed below, pertaining to strategic thought on emerging technologies. An article I wrote can also be accessed here.
| Warming Up to Performance Dashboards (Business Finance, June 2006)
The June issue of Business Finance Magazine offers sound advice in the inherent challenges of adopting executive dashboards. Specifically, resistance is to be expected as familiar comfort zones of managers get disrupted. “Unfortunately, project leaders often focus only on the technology side of the equation. They may buy the latest, greatest product without regard to how the tool will be used or whether the organization is ready for it”, the author wrote. ... read more |
| A Behind-The-Scenes Look at Digg
A Business Week article gives us a behind-the-scenes look at Digg (featured earlier in this blog here). As more than a million people visit Digg, what's evident is the increasing collective propensity to give out facts, opinions and data and an often neglected need to listen (i.e. see this post by Seth Godin). Listening is not really convenient sometimes. It slows down our pace and requires that extra step, interrupting our momentum from a reacting frame of mind to a reflecting frame of mind. Obviously it doesn't have to be an either-or proposition. Strategy, often viewed as a long-term proposition, requires nimble responsiveness; and our fast-paced response systems are fine-tuned by regular check-ups with the existing strategic framework... read more |
Posted on August 17, 2006 at 5:17 pm
| Schmap: Dynamic Travel Guides
Pete Stein wrote an article(PDF) early this year on the transformative interaction potential that moves the online experience away from the “page-based paradigm” of the web to “rich interfaces that enable immersive customer experiences”. He cited no less than 5 opportunities, along with corresponding challenges that explore potentials for value creation out of everyday complexities from our decision making processes. ...read more Posted on
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| Strategic Consistency for Collaborative Technology
In the midst of rapid development in technological solutions within the enterprise, it is easy to forget strategic misalignment within managerial control systems. Technology does not solve these problems, nor does it create them. However, it does bring them to the surface often. read more
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| "Shared meaning within communities of practice" (John Seely Brown)
The 2006 Corporate Best Practices Report is significant not because a fixed set of outcomes are guaranteed by applying a simplistic formula. Nor is this report absent of any quantitative guidelines. Rather, this guide provides a balanced qualitative-quantitative perspective on the use of intranets in the context of enterprise collaborations. ... read more
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| The Origin of Wealth by Eric Beinhocker
An earlier post introduced Eric Beinhocker’s new book, The Origin of Wealth, and the concept of Complexity Economics. Far from being a theory, the concept is presented in the book as a consortium of sorts; the author calls it a work-in-progress of a system of hypotheses and discussions. Undoubtedly, this dynamicism will continue to evolve as we wrestle with new ways to consider how it will affect strategy, organization and business applications in different contexts. ...read more
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| Enterprise Collaboration Unfolds within HP
While design thinking and user-centered design have gained all-around prominence, implementation is always of interest, since that’s where “the rubber meets the road”. What we believe and what we do converge within the enterprise workplace. In an interview, Sam Lucente, HP’s vice president of design, described an all-too-common syndrome, 3 years ago, of siloed innovations within its design practice--ironic given its brand (“invent”). ...read more
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| Wikis, Collaboration and Hyperinnovation
Recently I’ve been working on our intranet wiki, an open/collaborative and communication platform that is quickly becoming one of the emerging technologies. The ease and speed with which a wiki page can be created offers not only a virtual collaborative workspace that Michael Schrage wrote of in his book Serious Play (1999), but also a platform for “hyperinnovation”....read more
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| The Enterprise as an Environment for Creativity
The International Herald Tribune published an online article comparing the responses to creative productivity of different countries. In this article we learn, for example, that last year China filed more patents than Britain, France and Germany combined. We also learn that World Intellectual Property Day was celebrated around the world to pay tribute to the role that intellectual property plays, turning ideas to products. What is true of countries is true of companies. Siloed creativity within a company depletes its overall impact and value. It also loses out on synergies between and across departments. ...read more
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| What Clients Really Want Is "Price to Advice"
Keith Ferrazzi’s recent thoughts from FastCompany is as timely as ever. It reminds me of an article from the Gallup Management Journal, referenced below. Our clients can shop around for the best price, or we can be so involved with their thinking, processes and values that they wouldn’t think for a second of going anywhere else because of the relationship/partnership we’ve cultivated over time based on trust. What we’ve done as service providers is migrate from the place of “price” to “advice”. ...read more
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